Blocking Off Time | Mums Matter Psychology

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Mums Matter Psychology Clinician Orientation

Getting Started - Welcome and Backgroud Information

Orientation Package
Communication
Meet the Team (4:38)

Policies and Procedures

Contractor Service Provision Guidelines
IT Security
Personal Safety for Clinicians
Risk Management for Clinicians
Waitlist
Client Consent Form
Weekly Scheduling Preferences Form
Monthly Clinical Summary Report

Logging in to your Accounts

Mums Matter Psychology Email (5:09)
2-Factor Authentication for Email (2:39)
Halaxy (2:33)
Acuity (1:01)

Intranet

Using the Intranet (3:54)

Google Meet (Telehealth)

Starting your Google Meet session
Google Meet Functionality
Troubleshooting

Halaxy

Client Process Overview (3:34)
First Session Checklist
Before the first appointment - Client Registration Online (4:00)
Before the Appointment - Validate Medicare Information (1:19)
Before the first Appointment - Referral Uploaded (2:45)
Before the first appointment - Reading Intake Notes (1:39)
In the 1st Session Session - An Example of Explaining the Consent Form (32:15)
After the 1st Session - Referral Acceptance Letter (3:39)
After the 1st Session - Clinical Notes and Assessment (4:40)
After the Session - Processing the Invoices (2:13)
Subsequent appointments and fees/invoices (2:43)
Subsequent Session Notes (1:41)
Charging a cancellation fee
Sending a Consent Form for Release of Information (2:37)
EPDS for GP Review and Monitoring
Sending EPDS to complete between sessions (1:04)
Outstanding Payment Follow Up Process (2:21)
Email and SMS from Halaxy (3:00)

Acuity Scheduling

Make Reschedule and Cancel Appointments (3:56)
Appointment Types (3:17)
Placeholder Appointments
Scheduling Appointments Outside of Normal Working Hours (1:00)
Blocking Off Time (1:15)

Extra Services Appointments

Adding Appointments in Acuity (1:46)
Adding and Processing Fees in Halaxy (3:59)
Halaxy Fee Spreadsheet

No shows for face-to-face appointments

No Shows (3:29)

Discharge

Discharge (5:42)
Treatment Review Letter to GP

Maternity and Postnatal System

Maternity and Postnatal System Overview (21:06)

Medicare Better Access Initiative Referrals

Medicare Better Access Initiative Referrals (9:03)

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