Getting Started - Welcome and Backgroud Information
Policies and Procedures
Logging in to your Accounts
Intranet
Google Meet (Telehealth)
Halaxy
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Client Process Overview (3:34)
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First Session Checklist
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Before the first appointment - Client Registration Online (4:00)
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Before the Appointment - Validate Medicare Information (1:19)
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Before the first Appointment - Referral Uploaded (2:45)
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Before the first appointment - Reading Intake Notes (1:39)
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In the 1st Session Session - An Example of Explaining the Consent Form (32:15)
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After the 1st Session - Referral Acceptance Letter (3:39)
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After the 1st Session - Clinical Notes and Assessment (4:40)
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After the Session - Processing the Invoices (2:13)
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Subsequent appointments and fees/invoices (2:43)
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Subsequent Session Notes (1:41)
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Charging a cancellation fee
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Sending a Consent Form for Release of Information (2:37)
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EPDS for GP Review and Monitoring
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Sending EPDS to complete between sessions (1:04)
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Outstanding Payment Follow Up Process (2:21)
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Email and SMS from Halaxy (3:00)
Acuity Scheduling
Extra Services Appointments
No shows for face-to-face appointments
Maternity and Postnatal System
Medicare Better Access Initiative Referrals
